This document outlines the process for requesting account and data deletion from our platform, ensuring compliance with Store requirements and applicable data protection laws.
How to Request Data Deletion:
To request the deletion of your account and associated data:
Email us at support@info.muallimedu.com using the email address associated with your account.
Include the subject line “Account Deletion Request” and provide the list of data you want to be deleted. or fill the deletion request form.
Verification Process:
Our team will verify your request to ensure the identity matches the account holder.
You will receive a confirmation email once the verification is complete.
What Happens After Deletion:
Data Visibility Suspension:
Once your request is processed, your account and data will be made invisible and inactive for a period of 60 days.
During this period, your account will only become active if you log in.
Anonymization:
After 60 days, personal identifiers (e.g., username, email, profile image) will be anonymized and stored in this state for 1 year.
Permanent Deletion:
After the 1-year anonymization period, all data will be permanently deleted from our systems.
Data Retention for Legal Compliance:
Certain data (e.g., order history, verification requests, and messages) may be retained for up to 5 years for legal and tax compliance purposes. This data will be stored securely and cannot be used to identify you.
Contact Us:
If you encounter any issues or have questions about the data deletion process, please contact our support team:
Email: support@info.muallimedu.com
Phone: +15108158952
Address: 6520 BROWNING DR APT 5111, NORTH RICHLAND HILLS, TX, USA 76180